How to place an order
Simply pick the product and click on 'add to cart'. On upper right corner you will see the cart which will take you to the check out. Enter your details and we will pack it with care.
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Note! Some products are available by weight while some by piece. Regardless, If you have purchased items that have a per Kilo price we will email you an invoice with the correct sum.
Shipping prices and options
Gore - free
Dunedin, Central otago, Invercargill - $10
North of Dunedin up to Christchurch - $15
We offer same day delivery to Gore
Overnight to Central otago and Invercargill
The rest - will take an extra day.
When can I expect my order?
We ship most of our orders on Wednesday, Thursday and/or Friday. If you place your order after our working hours, we will start putting everything together first thing in the morning. We process every new order with care while making sure you can enjoy our great cuts as soon as possible.
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If you place an order on Tuesday night, we will process and ship your order on Wednesday. If you live in Central Otago, you will be able to dig in on Thursday.
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Do you want to adjust the order you just submitted?
Don't worry. If you contact us before we have shipped the order we will adjust everything asap. Give us a call, a message here on the site or an email. We will work it out for you.
What if I am not happy with my order?
We usually don't receive any complaints about our produce and service. In case you are not happy with your order, please gives a message. We will make sure to address everything right away and come up with a solution for you.
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the store purposes only - to make the transaction smoother and to collect data to improve our services. Including product reviews, time spent on our site and engagement time.
We collect such Non-personal and Personal Information for the following purposes:
1) To provide and operate the Services;
2) To provide our Users with ongoing customer assistance and technical support;
3) To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4) To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5) To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If you don’t want us to process your data anymore, please contact us at bluemountainbutchery@gmail.com or send us a message here on site.